Posted by: Joseph P
July 25, 2014
Mike in service was awesome and Chad in parts was also great. First, I lucked out because Elder Ford had what I was looking for in stock, which was a Roush performance exhaust system for my new 2014 Ford F-150 Raptor. Mike set an appointment for me at 11:00AM because I had a separate appointment at a doctor's office and didn't have an exact time I could be there. I ended up showing up for my 11:00AM appointment at 10:20AM and Mike got my truck right in and it was complete and I was out of there in a little over an hour. I wasn't expecting it to be that quick, but Mike said everything fit perfectly because it was a brand new truck and there were no unexpected delays. Chad in parts was also very helpful. He is the first person I initially spoke to and transferred me to Mike in service. It was an over-all great and very pleasant experience and the exhaust sounds amazing on my truck! I rate my service a 10 out of 10!